How WYASK protects your content and your recipients
WYASK is built on the principle that your documents are private by default. We do not read your content beyond what is needed to answer questions in an active session, and we never store, share, or use it for any other purpose.
We never train on your documents or conversations
Hallucinations minimised to near zero through document-grounded AI
All chat history permanently deleted when an envelope expires
Data minimised — we store only what is strictly necessary
Documents you upload and conversations your recipients have are never used to train or fine-tune AI models — ours or anyone else's. Your content is used exclusively to answer questions within the active envelope session. It belongs to you.
WYASK answers are grounded strictly in the documents you provide. The AI is not allowed to speculate beyond the content of your envelope. If an answer is not in the document, recipients are told so — rather than being given a plausible but incorrect response.
Envelopes are designed to be temporary. When an envelope expires or is deactivated, all associated chat history and session data are permanently and irreversibly deleted. No conversation is retained after the envelope lifecycle ends.
We collect and store only what is strictly necessary to operate the service. We do not build profiles on recipients, we do not track behaviour beyond what you opt into via analytics, and we do not retain data longer than required.
Every recipient session is completely isolated. What one person asks cannot be seen by another. There is no shared chat history, no cross-user leakage, and no aggregation of individual sessions into a viewable log for anyone other than the envelope owner.
WYASK gives you granular control over who can open an envelope. Open Access, Verified Access, and Private Access each provide a different level of restriction. Combined with expiry dates and per-envelope query caps, you have full control over the lifecycle of every document you share.
Private Access envelopes are restricted to email addresses you explicitly approve. Recipients who are not on the list cannot access the content, even if they have the link.
You can set a hard expiry date on any envelope, after which it automatically becomes inaccessible. You can also manually deactivate an envelope at any time. Once deactivated, neither the documents nor the AI assistant are reachable.
All data transmitted between recipients and WYASK is encrypted using TLS. Documents stored on WYASK infrastructure are encrypted at rest. Access to storage is strictly controlled and audited internally.